Complaints & Suggestions

Your Feedback Matters!
At Shop Belle V, we strive to provide the best shopping experience. Whether you have a suggestion to help us improve or a complaint that needs resolving, we are here to help.

How to Reach Us:

You can send your complaints or suggestions via:
  • Email: [email protected]
  • WhatsApp / Live Chat: Click the support icon at the bottom of our website.
  • Working Hours: Sunday – Thursday (9:00 AM – 6:00 PM).

What to Include in Your Complaint:

  1. Your Full Name & Phone Number.
  2. Order ID.
  3. A brief description of the issue (along with photos/videos if applicable).
Resolution Time: We aim to review and resolve all cases within 1 to 3 business days.